dear farouk,
(sorry, i can not speak french, but maybe you can have someone translate this for you or use google translate, ok? - - - french? Désolé, je ne parle pas français, mais peut-être vous pouvez avoir quelqu'un traduire pour vous ou utilisez google translate, ok?)
your battery seems to have a problem. please contact our friendly support team:
support@shiftphones.com
i have the following questions:
- what charger are you using?
- since when do you have the problem?
- did you contact our support already?
please make sure to speak to us. it might be a battery problem (due to the usage of a wrong charger for longer time) or maybe even the charging IC in the phone. charging IC problems can result in an overheating of the phone or maybe even a burning battery... so please take it serious and speak to our support team. we will help you ;-).
all the best,
carsten