Patricia Jerome, I do not own this phone. Did a search on your issue and found this info. that may help, Try going into your phone's settings/security/ and see if you have a guest mode, if there is turn off guest mode and see if call log is visible. Link below to your manual may help. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
http://s536785483.onlinehome.us/usermanuals/index.php/energy-x-plus-english-manual