14 June 2017- reinstalled latest win 10 to solve it - nix. Tried pressing touchscreen - nix.
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This advice from Adam (above) worked for me with the latest win 10: "A quick way to know if the issue is hardware or software is to power off the device, wait 5 seconds and then press and hold the volume up and power buttons at the same time until the Bios type screen is displayed. If the touch is responsive than its not hardware (this time)." - Thanks!!
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This advice from Adam (above) worked for me with the latest win 10: "A quick way to know if the issue is hardware or software is to power off the device, wait 5 seconds and then press and hold the volume up and power buttons at the same time until the Bios type screen is displayed. If the touch is responsive than its not hardware (this time)." - Thanks!!
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I also came across this hardware solution on the Lenovo forum by mlindroo. It's already mentioned here but the photo is a great help:
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"As pointed out in other forums, this very common problem is really only due to the graphics cable / chip being a bit loose.
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0) Remove the micro SD memory card (if any)
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1) open the unit by inserting e.g. an old plastic credit card on the opposite side of the mini USB port, then gradually work your way around to open the back cover.
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2) Carefully remove the back cover, and gently press the display chip / cable located next to the USB port, see photo below (some users have installed a piece of soft tape [1 x 0.5cm] to apply constant pressure but I am not sure if it is necessary)
14 June 2017- reinstalled latest win 10 to solve it - nix. Tried pressing touchscreen - nix.
-
This advice from Adam (above) worked: "A quick way to know if the issue is hardware or software is to power off the device, wait 5 seconds and then press and hold the volume up and power buttons at the same time until the Bios type screen is displayed. If the touch is responsive than its not hardware (this time)." - Thanks!!
+
This advice from Adam (above) worked for me with the latest win 10: "A quick way to know if the issue is hardware or software is to power off the device, wait 5 seconds and then press and hold the volume up and power buttons at the same time until the Bios type screen is displayed. If the touch is responsive than its not hardware (this time)." - Thanks!!
14 June 2017- reinstalled latest win 10 to solve it - nix. Tried pressing touchscreen - nix.
This advice from Adam (above) worked: "A quick way to know if the issue is hardware or software is to power off the device, wait 5 seconds and then press and hold the volume up and power buttons at the same time until the Bios type screen is displayed. If the touch is responsive than its not hardware (this time)." - Thanks!!