My computer recognized the cell phone, however the Samsung folder on the computer was blank and it did not show ANYTHING, including all files, pictures, etc. ~ so after searching on the internet, here's what I figured out and it worked. I am computer illiterate but this enabled me to be able to view and transfer photos, files, etc. from cell phone to the laptop.
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My computer recognized the cell phone, however the Samsung folder on the computer was blank and it did not show ANYTHING, including all files, pictures, etc. ~ so after searching on the internet, here's what I figured out and it worked although I am computer illiterate. After doing this, it enabled the Samsung folder and I can now view and transfer photos, files, etc. from cell phone to the laptop.
'''SAMSUNG GALAXY S5 PHONE'''
* Go to Settings
* Tap on "Developer Options"
{if Developer Options is not turned on, hit it 7-times and that will turn it on}
* Scroll down to Networking Section and Tap on "USB configuration"
* Tap or turn on "MTP (Media Transfer Protocol)"
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{window pops up that sys Allow access to phone data}
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{a window will pops up that says Allow access to phone data}
My computer recognized the cell phone, however the Samsung folder on the computer was blank and it did not show ANYTHING, including all files, pictures, etc. ~ so after searching on the internet, here's what I figured out and it worked. I am computer illiterate but this enabled me to be able to view and transfer photos, files, etc. from cell phone to the laptop.
'''SAMSUNG GALAXY S5 PHONE'''
* Go to Settings
* Tap on "Developer Options"
{if Developer Options is not turned on, hit it 7-times and that will turn it on}
* Scroll down to Networking Section and Tap on "USB configuration"
* Tap or turn on "MTP (Media Transfer Protocol)"
{window pops up that sys Allow access to phone data}
* Tap on "Allow"
. . . . . and there you have it!