@dgpagel ,Doug, 1st link is the HP support site where you may find a authorized service/support. 2nd link is a site that sells HP replacement parts and if you see the plastic sheet/roller you require for replacement click on it and a exploded parts view will come up which may aid in the installation if you want to attempt the repair. Tried to get you a free service manual, the 3rd link is to be your manual but when I downloaded it came up as 1410 model, may be the same, not sure and the 4th link wanted $5.00 for service manual. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
http://www8.hp.com/us/en/store-finder/index.do
http://www.printerworks.com/Top-LaserJet-Parts-PrinterWorks/CLJ-CM1415-Printer-Parts.html
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http://www.feedroller.com/store/Service%20Manual/HP-CLJ-CM1415-Service-Manual.pdf
http://copynews.net/hp-color-laserjet-cm1415-printer-service-repair-manual.html