Apparently, yes. My friends' Maytag went the exact same way and they didn't get it repaired. They purchased a new one where I'll be doing laundry today as I await the part. Were it not for the service contract, I would be buying a new washer. I spent $455 to buy it five years ago, discounted from $650. Do we have to spend $1,000 to buy a reliable machine? Something is really wrong with America's manufacturing capabilities.