So, this sounds like an aftermarket product. Apple makes weapons to fight people like us, and increase their profits. They're worried they won't be super ultra rich, and want to full on super ultra rich. Even products they themselves have released can have this happen. Apple used to make charging docks that your iPhone could stand up, while charging. Eventually those products, released by Apple, became unsupported. I believe they released a newer one. Same thing will happen. Sorry, this isn't an answer. It's the always lengthy explanation that is Apple