@lucasghione , Lucas, Use the link below to hard/factory reset to see if it solves your issue. The battery, cable/charger or charge port may be faulty damaged. Look in the charge port and blow/pick out(carefully) any dust/debri that may be causing an issue also look in the port for any bent pins and straighten very carefully with a tooth pick. Try a different compatible charger/cord to see if that is the issue. If different compatible charger/cord does not fix and port looks/test good, the battery or connection could be bad, if able to clean battery connections and reconnect/install battery, still not charging battery probably faulty. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
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@lucasghione , Lucas, Use the link below to hard/factory reset to see if it solves your issue. The battery, cable/charger or charge port may be faulty damaged. Look in the charge port and blow/pick out(carefully) any dust/debri that may be causing an issue also look in the port for any bent pins and straighten very carefully with a tooth pick. Try a different compatible charger/cord to see if that is the issue. If different compatible charger/cord does not fix and port looks/test good, the battery or connection could be bad, if able to clean battery connections and reconnect/install battery, still not charging battery probably faulty. If under warranty you may want to use it for repair/replacement/refund. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
@lucasghione , Lucas, Use the link below to hard/factory reset to see if it solves your issue. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
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@lucasghione , Lucas, Use the link below to hard/factory reset to see if it solves your issue. The battery, cable/charger or charge port may be faulty damaged. Look in the charge port and blow/pick out(carefully) any dust/debri that may be causing an issue also look in the port for any bent pins and straighten very carefully with a tooth pick. Try a different compatible charger/cord to see if that is the issue. If different compatible charger/cord does not fix and port looks/test good, the battery or connection could be bad, if able to clean battery connections and reconnect/install battery, still not charging battery probably faulty. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
@lucasghione , Lucas, Use the link below to hard/factory reset to see if it solves your issue. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
http://www.zkhardreset.com/2016/03/hard-reset-and-factory-reset-of-blu.html