crwdns2934241:0crwdne2934241:0 wrenc24

crwdns2934249:0crwdne2934249:0:

We bought a toner about 5 weeks ago. The two red lights are coming  on and we can't print. Some ink is coming out.please advise

crwdns2915684:0crwdne2915684:0:

open