crwdns2934241:0crwdne2934241:0 Jai

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Can't charging. Unable to starts up the phone

crwdns2934249:0crwdne2934249:0:

My lumia 720 is not charging .only the charge sign display on the screen. I put charge on long time it can't charge. I press power button and volume button long time but no use.

Please help me what problem happen. It is new phone

crwdns2866306:0crwdne2866306:0:

Nokia Lumia 720

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open