crwdns2934241:0crwdne2934241:0 John

crwdns2934249:0crwdne2934249:0:

Have you tried hard resetting it? Usually you have to hold power button and either volume up or down. A Google search should help if you just type in how to hard reset it

crwdns2915684:0crwdne2915684:0:

open