MacBook Pro (Early 2015) Retina 13" Display Black Screen with Chime
crwdns2934249:0crwdne2934249:0:
Hi there -
The display on my Macbook Pro (Early 2015) Retina 13" is black when I turn it on - I hear the chime, the keyboard backlight still works, sound works. But I noticed that the backlight on the Apple logo does not turn on.
I've tried everything that was recommended by others - such as trying the PRAM reset and resetting the System Management Controller. But no luck here. I was able to log on briefly with the screen display working correctly - weirdly, it asked me to select a language and prompted me to answer why I was having trouble logging in. I didn't really pay attention to all of this as I was just eager to log on.....
I took it to the genius bar yesterday, but they said it could be a display issue that would need to be sent in for repair. I have a little hope in me that this can be fixed without having to spend $500 - a little upsetting that I've had this for less than 2 years.
Any guidance, tips, fixes are welcome. Thank you so much in advance!
MacBook Pro (Early 2015) Retina 13" Display Black Screen with Chime
crwdns2934249:0crwdne2934249:0:
Hi there -
-
The display on my Macbook Pro (Early 2015) Retina 13" is black when I turn it on - I hear the chime, the keyboard backlight still works, sound works. But I noticed that the backlight on the Apple logo does not turn on either.
+
The display on my Macbook Pro (Early 2015) Retina 13" is black when I turn it on - I hear the chime, the keyboard backlight still works, sound works. But I noticed that the backlight on the Apple logo does not turn on.
I've tried everything that was recommended by others - such as trying the PRAM reset and resetting the System Management Controller. But no luck here. I was able to log on briefly with the screen display working correctly - weirdly, it asked me to select a language and prompted me to answer why I was having trouble logging in. I didn't really pay attention to all of this as I was just eager to log on.....
I took it to the genius bar yesterday, but they said it could be a display issue that would need to be sent in for repair. I have a little hope in me that this can be fixed without having to spend $500 - a little upsetting that I've had this for less than 2 years.
Any guidance, tips, fixes are welcome. Thank you so much in advance!
MacBook Pro (Early 2015) Retina 13" Display Black Screen with Chime
crwdns2934249:0crwdne2934249:0:
Hi there -
The display on my Macbook Pro (Early 2015) Retina 13" is black when I turn it on - I hear the chime, the keyboard backlight still works, sound works. But I noticed that the backlight on the Apple logo does not turn on either.
I've tried everything that was recommended by others - such as trying the PRAM reset and resetting the System Management Controller. But no luck here. I was able to log on briefly with the screen display working correctly - weirdly, it asked me to select a language and prompted me to answer why I was having trouble logging in. I didn't really pay attention to all of this as I was just eager to log on.....
I took it to the genius bar yesterday, but they said it could be a display issue that would need to be sent in for repair. I have a little hope in me that this can be fixed without having to spend $500 - a little upsetting that I've had this for less than 2 years.
Any guidance, tips, fixes are welcome. Thank you so much in advance!