crwdns2893792:0crwdne2893792:0 Alberta ,
I tried the wall outlet with another appliance and it worked. Then I closely examined the main base and noticed that two of the white tabs on the rim were stuck and not moving down when pushed so I used a small screw driver and tapped lightly and the tabs moved. I plugged in and the base worked fine. This unit was almost new ... Only used a few times and very clean. Some liquid must have sealed the tabs.