crwdns2934241:0crwdne2934241:0 L Pfaff

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@gateway , As Michael stated more info, laptop model #, etc. would help. What you could do is google search for a tear down on your device, which would show how to take it apart and then you could look/verify whether components are loose/broken, reseat the ram, check all connections, etc..  Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

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