Brand new printer, just arrived today. It says "Cannot Initialize 8F".
After looking around that generally means some kind of jam, but it's new and there is no jam.
When I lift the scanner bed and hold the red "x" on the touchscreen to move the print head to the middle there is the sound of belts slipping and the print head does not move.
Is there a known way to fix this?
Brand new printer, just arrived today. It says "Cannot Initialize 8F".
After looking around that generally means some kind of jam, but it's new and there is no jam.
When I lift the scanner bed and hold the red "x" on the touchscreen to move the print head to the middle there is the sound of belts slipping and the print head does not move.
Is there a known way to fix this?