It seems as though the battery is overheating when it is being charged.
How long have you had the tablet?
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If it is less than 12 months, verify the purchase date and then consult the warranty information that is in the User Guide that came with the tablet, as to what you have to do to make a claim for a manufacturer's warranty repair or replacement.
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If it is less than 12 months, verify the purchase date on the sales receipt and then consult the warranty information that is in the User Guide that came with the tablet, as to what you have to do to make a claim for a manufacturer's warranty repair or replacement.
If you cannot find the User guide, here is a link. Scroll to p.30 to view the warranty information.
Hi,
It seems as though the battery is overheating when it is being charged.
How long have you had the tablet?
If it is less than 12 months, verify the purchase date and then consult the warranty information that is in the User Guide that came with the tablet, as to what you have to do to make a claim for a manufacturer's warranty repair or replacement.
If you cannot find the User guide, here is a link. Scroll to p.30 to view the warranty information.
http://rcaav.com/wp-content/uploads/2015/09/Voyager-Pro_RCT6773W42B-KC_ebook.pdf