I just recently started having this problem with our kindle fire. I've checked on how to do the repair myself...the cost of parts and supplies. I've checked another members business (Quantumcomputerrepair) and they charge $40 for repair. Then I contacted kindle customer support. Now my Warranty has been gone for a long while, but after talking with them they gave me a $15 discount on a new kindle ( my cost now only $18) and it will be here in two days. I can't buy the parts and supplies for $18 and its a lot better than $40 for a repair to an old tablet. Fixing things doesn't always mean breaking something open!