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crwdns2934241:0crwdne2934241:0 Daniel Rudzik

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A good way to test the keyboard would be to connect a USB keyboard and see if you can input information that way. If so, then the keyboard is most likely either broken/defective, or the drivers are out of date/not installed properly.  This can be fixed by first reinstalling the drivers in Device Manager to see if that is the culprit, then replace your laptop's keyboard if not.

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open