i dont know if people still have this problem....but a solution for me was cleaning out the dock with a pin. a lot of dust can get stuck in then and become compressed. a good way to know if this is your problem is to see if your charger fits in all the into the phone. if it doesnt most likely means your dock has dust in it and charger is not fitting in properly. if you ask my phone was charging normally before? yea it charged for me too but when my battery was completely drained it wouldnt with the dust there, but i once i cleaned the dock it started charging perfectly. hope this was some help.