crwdns2934241:0crwdne2934241:0 Jennifer C

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I actually contacted Bose on Twitter @BoseService and they asked me to send it back for repairs after the firmware update didn't work! DM'd them my name, address, phone number, e-mail, and serial number on my Soundlink Mini II. They sent me a prepaid UPS shipping label and said it should be about 3 weeks.

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