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crwdns2934241:0crwdne2934241:0 Tommie Tucker

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You first need to figure out if the problem is with your Lenovo Device or the Wi-Fi network:

Device/Machine problems: Try connecting to the Wi-Fi network with another device, like a laptop computer or friend's phone. If any other devices can connect to and use the wireless network, the problem is most likely specific to your device.

Network/Router problems: Check to see if your device can connect to a Wi-Fi network at another location, like a friend's house or a public network. If it can, the problem is most likely specific to the Wi-Fi network.

From here you can follow Lenovo’s Wi-Fi troubleshooting page here: https://support.lenovo.com/us/en/documents/ht077344

Also take a look at the Lenovo Ideapad U310 Troubleshooting page here on iFixit: [[Lenovo IdeaPad U310 Troubleshooting]]

Hope this helps!

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