crwdns2934241:0crwdne2934241:0 L Pfaff

crwdns2934249:0crwdne2934249:0:

Michelle and @tameira , Make sure phone is charged and then if still not powering up, try a reset.  Links below give detail procedure on resetting your phone. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://support.t-mobile.com/docs/DOC-7471

https://www.youtube.com/watch?v=GdKBxHTfl5Y

crwdns2915684:0crwdne2915684:0:

open