crwdns2934241:0crwdne2934241:0 L Pfaff

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Katy, is it possible it is the wrong type of paper, from what I understand it is to be ZINK paper. Below is a trouble shooting link for your camera and a link where you can contact Polaroid with your concern.

[[Polaroid SNAP Troubleshooting#Section_Wrong_Type_of_Paper]]

http://polaroid.com/support

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open