crwdns2934241:0crwdne2934241:0 Joseph Lingvay

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Thanks for the question Bryann,

The first thing would be to check the settings to see if you can simply increase the brightness. You can see how to do this on Garmin's FAQ page: https://support.garmin.com/faqSearch/faq/textsearch?query=nuvi+2689

If that isn't the problem, the screen may be damaged, a repair guide for that is coming soon!

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open