Lew, You could try a soft reset.There is always a chance that a cable did not get plugged in properly during repair, have technician that did the work recheck connections. From BB forums I have read, they suggest reloading the OS(operating system). I will post link to BB Passport tear down to show what may be involved in changing keyboard if it comes to that.
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Lew, There is always a chance that a cable did not get plugged in properly during repair, have technician that did the work recheck connections. You could try a soft reset. From BB forums I have read, they suggest reloading the OS(operating system). I will post link to BB Passport tear down to show what may be involved in changing keyboard if it comes to that.
Lew, You could try a soft reset.There is always a chance that a cable did not get plugged in properly during repair, have technician that did the work recheck connections. From BB forums I have read, they suggest reloading the OS(operating system). I will post link to BB Passport tear down to show what may be involved in changing keyboard if it comes to that.
http://www.technipages.com/how-to-reset-blackberry-passport
http://ourberries.com/2014/10/06/blackberry-passport-teardown-disassembly/