crwdns2934243:0crwdne2934243:0 Kris Rodriguez

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Turns on using Media Button not power button

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I have reloaded the OS without the media portion of the Dell installation, but unlike my other studio 15, this one only "powers on" after touching the "media" button.  The power key does nothing. It will not power the laptop off or turn it such as on my other studio laptop.  The Bios is the same and OS installation is for Vista, no special selection are made during installation so why would this PC not use the power button?  Mind you the Dell Media software is not installed. So it should not be in play...

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open

crwdns2934245:0crwdne2934245:0 Doug

crwdns2947189:0crwdne2947189:0:

Turns on using Media Button not power button

crwdns2934249:0crwdne2934249:0:

crwdns2866306:0crwdne2866306:0:

Dell Studio 15

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open

crwdns2934241:0crwdne2934241:0 Doug

crwdns2947189:0crwdne2947189:0:

Turns on using Media Button not power button

crwdns2934249:0crwdne2934249:0:

I have reloaded the OS with the media portion of the Dell installation, but unlike my other studio 15 this one only powers after touching the "media" button.  The power key does nothing. Will not power the laptop off or turn it such as on my other studio laptop.  The Bios is the same and OS installation is for Vista, no special selection are made during installation so why would this PC not use the power button?  Mind you the Dell Media software is not installed.

crwdns2866306:0crwdne2866306:0:

Dell Studio 15

crwdns2915684:0crwdne2915684:0:

open