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crwdns2934241:0crwdne2934241:0 L Pfaff

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Danielle, Here is another couple links that may help you trouble shoot/get rid of black screen after windows upgrade. Check the attached link,instruction and guides. Some of the forums say black screen may be because of graphic card issue. Good luck

I hope this helped you out, if so let me know by pressing the helpful button.

https://support.microsoft.com/en-ca/help/14106/windows-10-troubleshoot-black-screen-problems

http://www.tenforums.com/general-support/10457-fix-windows-10-booting-black-screen.html

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