i got a brand new Blu Vivo 5 phone couple weeks ago as a gift and it was fine. last night i was using it and it had to charge i connected it to my laptop and it was charging then suddenly it just shut off and wont charge. it keeps telling me power is low and it just wont charge whenever i connect it to my laptop i would hear when it connects then disconnects if i use the wall adapter to charge it the phone would vibrate but then not charge and i dont know whats wrong. i really need this phone cause its my primary phone so any answers that can help would be fine.
i got a brand new Blu Vivo 5 phone couple weeks ago as a gift and it was fine. last night i was using it and it had to charge i connected it to my laptop and it was charging then suddenly it just shut off and wont charge. it keeps telling me power is low and it just wont charge whenever i connect it to my laptop i would hear when it connects then disconnects if i use the wall adapter to charge it the phone would vibrate but then not charge and i dont know whats wrong. i really need this phone cause its my primary phone so any answers that can help would be fine.