crwdns2934241:0crwdne2934241:0 Lynne

crwdns2934249:0crwdne2934249:0:

I found out that with the unit on, if you press the JBL Connect button at the same time as pressing the volume down button, you hear a voice telling you the firmware version.  Currently (Sept '16) its 7 4

This may be no help but perhaps it might reveal you aren't updating the unit successfully.....

crwdns2915684:0crwdne2915684:0:

open