crwdns2934243:0crwdne2934243:0 Sam Goldheart crwdns2934247:0crwdne2934247:0

crwdns2934249:0crwdne2934249:0:

Had exactly this problem on a 3 year old MFC-J6920DW today - found a solution elsewhere on the net:

Remove power cord and wait 30 seconds.  Then remove paper trays. Reconnect power cord and switch on at the wall.  Wait for printer to boot (and complain about lack of trays).  Reinstall paper trays.

All up and working now!

crwdns2915684:0crwdne2915684:0:

crwdns2934245:0crwdne2934245:0 iRobot

crwdns2934249:0crwdne2934249:0:

Had exactly this problem on a 3 year old MFC-J6920DW today - found a solution elsewhere on the net:

Remove power cord and wait 30 seconds.  Then remove paper trays. Reconnect power cord and switch on at the wall.  Wait for printer to boot (and complain about lack of trays).  Reinstall paper trays.

All up and working now!

crwdns2915684:0crwdne2915684:0:

crwdns2934241:0crwdne2934241:0 Kevin

crwdns2934249:0crwdne2934249:0:

Had exactly this problem on a 3 year old MFC-J6920DW today - found a solution elsewhere on the net:

Remove power cord and wait 30 seconds.  Then remove paper trays. Reconnect power cord and switch on at the wall.  Wait for printer to boot (and complain about lack of trays).  Reinstall paper trays.

All up and working now!

crwdns2915684:0crwdne2915684:0:

open