crwdns2934241:0crwdne2934241:0 tom larry

crwdns2934249:0crwdne2934249:0:

Press and hold volume down and the power keys at the same time. Once the recovery menu pops up, select

wipe data /factory reset and then wipe cache partition.Use volume up and down to move,power to select.

This will erase everything on the phone but it should fix it.

crwdns2915684:0crwdne2915684:0:

open