crwdns2934243:0crwdne2934243:0 oldturkey03 crwdns2934247:0crwdne2934247:0

crwdns2947189:0crwdne2947189:0:

Black screen after fall

crwdns2934249:0crwdne2934249:0:

Hi,  I dropped my phone and the screen completely cracked and went black.  I could hear that messages where coming but could not unlock the phone.

I have replaced the digitizer since then in the hope that this may fix the problem but with no results.  I can turn the phone on but nothing else.

I have tried the soft reset but it doesn't seem to work.

Any ideas of what may be wrong?  I am trying not to go for the hard reset as all I really want from the phone are my kids pictures.

crwdns2866306:0crwdne2866306:0:

Nokia Lumia 625

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

crwdns2934241:0crwdne2934241:0 Miriam

crwdns2947189:0crwdne2947189:0:

Black screen after fall

crwdns2934249:0crwdne2934249:0:

Hi,  I dropped my phone and the screen completely cracked and went black.  I could hear that messages where coming but could not unlock the phone.

I have replaced the digitizer since then in the hope that this may fix the problem but with no results.  I can turn the phone on but nothing else.

I have tried the soft reset but it doesn't seem to work.

Any ideas of what may be wrong?  I am trying not to go for the hard reset as all I really want from the phone are my kids pictures.

crwdns2866306:0crwdne2866306:0:

Nokia Lumia 625

crwdns2915684:0crwdne2915684:0:

open