crwdns2934241:0crwdne2934241:0 Jim McDonald

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Cannot connect to the Internet

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My tablet can connect to the router but not the Internet. I checked with a tech person and the ip address is open and working finefine. I even tried a factory reset.

Is the WiFi hardware burnt out?  How can I tell?

Thank you.

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Samsung Galaxy Tab Pro 12.2

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open