crwdns2934241:0crwdne2934241:0 Dragomir Danut

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Hard Reset your device by holding the On/Off button 40 seconds or until you see a picture of a tree with a boy reading underneath it. If the Kindle doesn't boot set it to charge for about 2 hours or even better over night and try hard resetting the device again. If this doesn't work you can assume that it's a  hardware issue and proceed to contacting client service.

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open