Speaker will not turn on when connected to AC power
Applies to: SoundLink Color Bluetooth® speaker
Please try the following to resolve your issue:
Make sure your system is connected to a working AC (mains) outlet
Make sure you are using the Bose power supply that shipped with your speaker. While the speaker can be physically connected to other USB power chargers, the Bose power supply is recommended for best results
If you are using a surge protector, try plugging directly into a working wall outlet
Make sure both ends of the power supply cable are firmly connected
Speaker will not turn on when connected to AC power
Applies to: SoundLink Color Bluetooth® speaker
Please try the following to resolve your issue:
Make sure your system is connected to a working AC (mains) outlet
Make sure you are using the Bose power supply that shipped with your speaker. While the speaker can be physically connected to other USB power chargers, the Bose power supply is recommended for best results
If you are using a surge protector, try plugging directly into a working wall outlet
Make sure both ends of the power supply cable are firmly connected