crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi,

Taking a gamble that you mean that there is no keyboard showing when you wish to type in a message or similar.

1. Try a'' soft reset'' - if that doesn't work.

2. Try a ''master reset''.

''Be aware that a master reset will erase all your downloaded apps and user data. It will restore your phone to a factory default condition. It will be like when you first bought it. ''

Before you perform a master(factory) reset ensure that the battery is charged. Do not leave the charger connected when you perform a master reset. Remove the external SD Card (if any installed).

Here is a link that shows how to do a soft reset and a master reset. '''Do the soft reset first '''and see if it solves your problem.

https://www.youtube.com/watch?v=HFAg76z2gXk

crwdns2915684:0crwdne2915684:0:

open