I contacted Brother today for help with my MFC-240C, which I have owned for many years. The printer does not print black properly, but it prints the other 3 colors well. They led me through the normal cleaning steps (which I had already done), concluded that my after-market ink supply was probably the problem, and sent me on my way. 4 minutes later a nice Brother representative called me and offered a replacement printer, more modern than my old 240C! Wow! Those Brother people really take their reliability issues to heart!
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I contacted Brother today for help with my MFC-240C, which I have owned for many years. The printer does not print black properly, but it prints the other 3 colors well. They led me through the normal cleaning steps (which I had already done), concluded that my after-market ink supply was probably the problem, and sent me on my way. 4 minutes later a nice Brother representative called me and offered a FREE replacement printer, more modern than my old 240C! Wow! Those Brother people really take their reliability issues to heart!
Try it! I bet they have some more replacement printers !
March 26, 2016
I contacted Brother today for help with my MFC-240C, which I have owned for many years. The printer does not print black properly, but it prints the other 3 colors well. They led me through the normal cleaning steps (which I had already done), concluded that my after-market ink supply was probably the problem, and sent me on my way. 4 minutes later a nice Brother representative called me and offered a replacement printer, more modern than my old 240C! Wow! Those Brother people really take their reliability issues to heart!
Try it! I bet they have some more replacement printers !