If the phone doesn`t have a push/pull configurations, then the sim would`ve stucked inside a tight space. To remove the micro sim, you will need a small piece of metal that can slip into the micro sim slot and then push it outside so that it would go out. Don`t try to press it forward because it will just make it harder to get out. If you don`t want to damage your phone further, simply go to the nearest Sony center which will they will do it for you for a fee of their service.