crwdns2936637:0crwdne2936637:0 crwdns2853008:0crwdne2853008:0 crwdns2918746:0crwdne2918746:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi,
I assume you mean that you cannot 'play' DVDs or CDs .
Does the tray power in and out? Is the DVD/CD disc rotating in the drive when inserted?
If so it may just be that the laser lens in the DVD/CD drive is dirty and needs to be cleaned.
-Here is a link that shows to w to do it. It is not for your model but it should be close enough to guide you.
+Here is a link that shows how to do it. It is not for your exact model but it should be close enough to guide you.
https://www.youtube.com/watch?v=wayZD49aw9c

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi,

I assume you mean that you cannot 'play' DVDs or CDs .

Does the tray power in and out? Is the DVD/CD disc rotating in the drive when inserted?

If so it may just be that the laser lens in the DVD/CD drive is dirty and needs to  be cleaned.

Here is a link that shows to w to do it. It is not for your model but it should be close enough to guide you.

https://www.youtube.com/watch?v=wayZD49aw9c

crwdns2915684:0crwdne2915684:0:

open