Having issues connecting to Wifi is a common problem. There are a few things that may be preventing you from accessing Wifi:
1. Your mobile data may not be enabled.
2. Your device may not be connected to the Virgin Mobile data network.
3. You may need to reset your connection to the Virgin Mobile data network.
There is a detailed guide on how to troubleshoot these problems over on the troubleshooting page linked below:
[[Kyocera Hydro Vibe Troubleshooting]]