crwdns2934241:0crwdne2934241:0 Mimi

crwdns2934249:0crwdne2934249:0:

Hi Kesia

It sound like charging port is faulty. You need to get someone to replace it for you. I am not sure for your model if the charging port is on the motherboard and need soldering skills or is just flex that you can plug in.

Hope this help

crwdns2915684:0crwdne2915684:0:

open