Hi Guys,
I am the one and only IT Support Technician working at my company of around 150 users (each with their own PC / Laptop). The problem is, I really don't have time to fix the old "my PC is really slow, i can't possibly put up with it any more!" type of requests.
Currently when a person consistently complains then i am forced to format and rebuild Windows XP on their machines.
Alternatively (which is what i am getting at here), i would like to build up a "software kit" that i can install and run on the users computer without the need for formatting.
Currently i have;
SuperAntiSpyware to get rid of anything my enterprise version of Sophos Anti-Virus misses.
The Seagate and Western Digital disk scan tools (for fixing bad sectors and the likes)
A Copy of disk keeper for defragging.
does anyone else know of any tools that i could use for this?
Hi Guys,
I am the one and only IT Support Technician working at my company of around 150 users (each with their own PC / Laptop). The problem is, I really don't have time to fix the old "my PC is really slow, i can't possibly put up with it any more!" type of requests.
Currently when a person consistently complains then i am forced to format and rebuild Windows XP on their machines.
Alternatively (which is what i am getting at here), i would like to build up a "software kit" that i can install and run on the users computer without the need for formatting.
Currently i have;
SuperAntiSpyware to get rid of anything my enterprise version of Sophos Anti-Virus misses.
The Seagate and Western Digital disk scan tools (for fixing bad sectors and the likes)
A Copy of disk keeper for defragging.
does anyone else know of any tools that i could use for this?
Hi Guys,
I am the one and only IT Support Technician working at my company of around 150 users (each with their own PC / Laptop). The problem is, I really don't have time to fix the old "my PC is really slow, i can't possibly put up with it any more!" type of requests.
Currently when a person consistently complains then i am forced to format and rebuild Windows XP on their machines.
Alternatively (which is what i am getting at here), i would like to build up a "software kit" that i can install and run on the users computer without the need for formatting.
Currently i have;
SuperAntiSpyware to get rid of anything my enterprise version of Sophos Anti-Virus misses.
The Seagate and Western Digital disk scan tools (for fixing bad sectors and the likes)
A Copy of disk keeper for defragging.
does anyone else know of any tools that i could use for this?