Try the 'Sound Test' first ( if it is available on your model) and if it doesn't help with finding a solution try the 'Reset' option and see if it helps.
http://www.samsung.com/au/support/skp/faq/1039433
Also, if you have an headphones connection on the TV, try it and see if the problem exists. It may be a 'speaker' problem as opposed to an audio one.
+
+
[quote]
+
iFixit Staff Suggestion: There are several helpful answers here! For more information that can help solve this, check out [link|https://www.ifixit.com/Wiki/Samsung_TV_Has_No_Sound|this page on Samsung TV sound problems|new_window=true]
Hi,
Here is a link which may be of some help.
Try the 'Sound Test' first ( if it is available on your model) and if it doesn't help with finding a solution try the 'Reset' option and see if it helps.
http://www.samsung.com/au/support/skp/faq/1039433
Also, if you have an headphones connection on the TV, try it and see if the problem exists. It may be a 'speaker' problem as opposed to an audio one.