crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Jeff Suovanen

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I have an app that freezes up my phone

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I had a bunch of things updating on my phone...I went to bed, woke up the next morning to a white app with a blue bubble next to it that said something to the effect that I needed to tap on the "remote" app to activate it.  I don't know what this app is....I tapped on it and it froze up the screen.  took my phone to a Verizon dealer and he said this is the second time he has heard of this...he called it a ghost app.  he rebooted my phone and the app went away...but then when I turn off the phone and turn it back on it reappears.  It is a white icon...I tried dragging it off of screen  but you barely touch it and it activates and the phone wont do anything. How do I figure out what app this is and how do I get rid of it?

crwdns2866306:0crwdne2866306:0:

-Samsun galaxy s6
+Samsung Galaxy S6

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open

crwdns2934241:0crwdne2934241:0 tedder70

crwdns2947189:0crwdne2947189:0:

I have an app that freezes up my phone

crwdns2934249:0crwdne2934249:0:

I had a bunch of things updating on my phone...I went to bed, woke up the next morning to a white app with a blue bubble next to it that said something to the effect that I needed to tap on the "remote" app to activate it.  I don't know what this app is....I tapped on it and it froze up the screen.  took my phone to a Verizon dealer and he said this is the second time he has heard of this...he called it a ghost app.  he rebooted my phone and the app went away...but then when I turn off the phone and turn it back on it reappears.  It is a white icon...I tried dragging it off of screen  but you barely touch it and it activates and the phone wont do anything. How do I figure out what app this is and how do I get rid of it?

crwdns2866306:0crwdne2866306:0:

Samsun galaxy s6

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open