Tablet is about 1 month old. I use it only to play games and watch movies . I watch movies by connecting the tablet to my television with an HDMI to mini-HDMI cord which is also less than a month old. While the HDMI cord is connected, the tablet is not moved until I disconnect the cord. I tried to watch a movie yesterday using the same method and the tablet nor television recognize the connection and when I click on the HDMI configuration, the video resolution setting is greyed out... When last used a few days ago, there were no problems. To my knowledge, no updates were installed except for the couple of apps that are on the tablet. I have reset tablet to factory in hopes of maybe resolving a software conflict or something of that nature. Is there anything else that can be done to possibly fix this problem?
Tablet is about 1 month old. I use it only to play games and watch movies . I watch movies by connecting the tablet to my television with an HDMI to mini-HDMI cord which is also less than a month old. While the HDMI cord is connected, the tablet is not moved until I disconnect the cord. I tried to watch a movie yesterday using the same method and the tablet nor television recognize the connection and when I click on the HDMI configuration, the video resolution setting is greyed out... When last used a few days ago, there were no problems. To my knowledge, no updates were installed except for the couple of apps that are on the tablet. I have reset tablet to factory in hopes of maybe resolving a software conflict or something of that nature. Is there anything else that can be done to possibly fix this problem?