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crwdns2934241:0crwdne2934241:0 jayeff

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Hi Paul Donaghey,

Have you tried a  hard reset on your tab?

''Be aware a hard reset will erase all your downloaded apps and user data. It will restore your tab to a factory default condition. It will be like when you first bought it.''

Back up your data, using the tab's backup feature before you hard reset your tab.

'''Note:''' If you restore the tab after performing a hard reset, with the backup you made, you ''may '' re-introduce the problem back into the tab e.g. if it was a downloaded app that was causing the problem.

Ensure the battery is charged before you perform a hard reset . Do not have the charger connected when you perform a hard reset.

Here is a link that show how to do it.

http://www.hardreset.info/devices/samsung/samsung-t530-galaxy-tab-4-101/

Be patient, it takes a few minutes.

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