crwdns2934241:0crwdne2934241:0 Dave Peterson

crwdns2934249:0crwdne2934249:0:

This is the link that the MSFT online chat folks are sending folks to as of 1/9/2016 - http://support.xbox.com/en-IE/xbox-one/system/offline-system-update-diagnostic-tool

crwdns2915684:0crwdne2915684:0:

open