crwdns2934241:0crwdne2934241:0 Char1

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will not charge. How to fix it?

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I've connected the battery charger to the tablet and nothing happens, white light that indicates chaging does not come on the tablet. When I connect the charging cable to the travel keyboard connector the light comes on indicating that it is charging. How can I get the tablet to charge?

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Dell Venue 11 Pro

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open