crwdns2934241:0crwdne2934241:0 MissHeather

crwdns2934249:0crwdne2934249:0:

What was the battery percentage before it turned off? Does your battery drain fast or have you noticed anything like this before?

There might be a chance you just need a new battery. If you have owned that phone for awhile and it is the original battery - batteries eventually just need to be replaced over time. I would test to see if that is the issue.

I hope that helps.

crwdns2915684:0crwdne2915684:0:

open