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crwdns2934241:0crwdne2934241:0 Ciara B

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Hi Helen,

Hope the kittens didn't get in to too much trouble :) I'd advise giving HP Support a call, as you'll require a replacement printer (the printhead in this model is non-removable).  Are you based in the US?  If so, check out the link below..

[URL|'''http://support.hp.com/us-en/document/c04839288''']

Click 'Contact Support' at the top of the page for further details. If there's anything I can help, please feel free to contact me on the HP Support Forum or Twitter.

[URL|'''http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/bd-p/Ink''']

[URL|'''https://twitter.com/Ciara_B_HP''']

Thanks, Ciara

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